Brighton What’s On
Brighton & Hove

FAQs

Quick answers to common questions. If you can’t find what you need, contact us.

Do I need an account to browse events?
No. You only need an account to save events, submit events, manage listings, or access tickets. If you want to save events, use Sign in.
How do event submissions work?
You can submit an event via Submit event. Submissions are reviewed before publishing (Business accounts can publish instantly). You can track status in My profile.
Why was my event rejected or returned for changes?
We may request changes for missing details, unclear pricing, incorrect dates, or content that doesn’t meet our guidelines. If changes are requested, you’ll see the notes in your profile. Update the event and resubmit.
How do I boost an event?
Boosts are available via Upgrade. Boosted events get extra visibility (for example, higher placement on the homepage).
Do you sell tickets?
Ticketing is being built. Some events may offer free tickets inside the site. Paid ticketing will be enabled once Stripe is connected. We keep fees low to sustain a local, independent platform.
Can events span multiple days?
Yes. Events can have a start date and an end date. We show multi-day events as a date range across the site.
How do refunds work?
Refunds depend on the organiser’s policy and consumer law. See Refund Policy for details.
How do I advertise?
We keep placements curated and limited. Visit Advertise to enquire.
How do I report a bug or contact you?
Use the Contact page. If your question is about a specific event you submitted, sign in first so you can pick it from the dropdown.